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Basic Information

Warranty Chain Management Conference 2018(WCM Conference 2018 )

Website: http://www.WarrantyConference.com

Place

San Diego, United States of America

Conference Date

Mar 06 - Mar 08, 2018

Submission Deadline

Sep 30, 2017

Venue

Subjects: Economics and Finance;

Sponsorship:

Indexing:

Short Description

The theme for WCM 2018 is 'Warranty And Service Contract Management For Innovation And Growth'. Papers are sought that provide a non-commercial case-study perspective of how effective warranty and service contract management has helped companies and organizations develop their competitive edge, manage risk and increase cost savings; for example, the introduction of new processes and procedures, the implications of customer and supplier relationships, economies and efficiencies of scale, risk analysis methodologies and many other strategic business considerations.

Presenters and papers are invited, but not limited to, the following subjects:

Warranty Chain Management / A Holistic View to Cost Savings / Risk Management
Cost Reduction Success Stories
Strategy and Management
Warranty as a Competitive Advantage
Warranty Policy
Outsourcing
Service Contract Management
Extended Warranties
Warranty Accrual and Accrual management
Differences in Accounting Treatments (implications for accruals and benchmarking)
Legal Aspects of Warranty
Warranty Metrics and Benchmarking\
Warranty Data Management, Mining and Analysis
Warranty Tools and Processes
Supplier Warranty Cost Recovery
Customer Experience of Warranty
Design for Warranty (Quality, Reliability, Supportability, Usability, Customer Self-Repair, etc)
Call Center Management to Reduce Warranty Costs
Warranty and Operations Management
Warranty/Service Contract Auditing
Warranty Fraud
Warranty Training

Contact

E-mail: papers@algassociates.com

Tel:

Rank: ★★★★

Indexing

Online Proceedings:

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